The Reports feature in SiteSkite allows you to generate professional website maintenance reports for your clients or internal teams. These reports summarize important activities such as updates, backups, uptime monitoring, performance metrics, and other maintenance tasks performed on WordPress sites.

Reports help agencies and developers demonstrate the work performed on managed websites and keep stakeholders informed with clear, automated reporting.

Where to Access Reports

To access the reporting system:

1. Open the SiteSkite Portal

2. Click the Reports icon in the left sidebar

3. You will see a list of existing Report Profiles

4. Click Create Report to create a new reporting setup

Each report profile can be reused for multiple websites and scheduled automatically.

Understanding Report Profiles

A Report Profile is a configuration that defines:

• Report layout

• Email message content

• Report sections

• Target websites

• Recipients

• Delivery schedule

Once created, SiteSkite can automatically generate reports based on these settings.

Creating a Report in SiteSkite

Creating a report involves several simple steps. The system guides you through a setup wizard.

Step 1: Profile Settings

First, configure the basic report profile information.

You will set:

• Report Profile Name
  Example: Monthly Maintenance Report

• Date Format
  Choose how dates appear inside the report.

• Time Format
  Select between 12-hour or 24-hour time display.

• Language
  Choose the language used in the generated report.

This ensures the report formatting matches your client’s expectations.

Step 2: Email Content

Next, configure the email message that will accompany the report.

You can customize:

Sending Name

Example:

SiteSkite Support Team

Email Subject

Example:

Your Monthly Website Maintenance Report – [Project Name]

Email Body

You can write a custom message that explains the report to the recipient.

Example content may include:

• Uptime statistics

• Number of updates performed

• Backup summary

• Security updates

Dynamic Variables

SiteSkite supports variables that automatically insert real data into emails.

Examples:

• [Firstname]

• [Lastname]

• [Project Name]

• [Backup Count]

• [Project URL]

These variables allow you to personalize each report automatically.

Email Signature

You can also include a branded signature with:

• Company logo

• Name

• Job title

• Company name

• Phone number

• Website

• Address

This helps maintain a professional presentation when sending reports to clients.

Step 3: Configure Report Sections

In this step, you define what information will appear inside the report.

You can drag and reorder report sections.

Available sections include:

Overview

Basic site information and summary.

Cover

A cover page displaying the website details.

Actions

Recent activities such as plugin updates or maintenance actions.

Backups

Backup history and status.

Uptime

Website uptime statistics and monitoring data.

Performance

Performance insights and Core Web Vitals metrics.

Optional Sections

Additional sections can include:

• Executive summary

• Security information

• Vulnerability alerts

You can customize the report layout depending on your client needs.

Step 4: Assign Report to Sites

Next, select which linked websites should receive this report.

You can assign the report profile to:

• One site

• Multiple sites

• All linked sites

This allows agencies to manage reporting for multiple clients using a single configuration.

Step 5: Define Recipients

Choose who will receive the report.

You can:

• Send a copy to yourself

• Add client email addresses

• Add multiple recipients

This ensures that both your team and your clients stay informed.

Step 6: Schedule Reports

SiteSkite allows flexible scheduling.

Available options include:

• Manual – generate reports manually

• Weekly

• Monthly

• Quarterly

Automated schedules help agencies maintain consistent communication with clients without manual work.

Step 7: Generate the Report

Finally, configure the report generation settings.

You will define:

• Report period (days)
  Example: Last 15 days

• Report sections included

• Report format
  Currently exported as PDF

After reviewing the report summary, click:

Generate Report

SiteSkite will compile the report and send it to the selected recipients.

What Information Reports Include

Depending on the selected sections, reports may contain:

• Website overview

• Plugin and theme updates

• Backup status

• Security information

• Uptime monitoring

• Performance insights

• Maintenance activities

• Recent actions taken on the site

This provides full transparency about ongoing website maintenance.

Benefits of SiteSkite Reports

Using automated reports offers several advantages:

Demonstrate Value to Clients

Show the work performed on their websites.

Professional Client Communication

Provide clean, structured reports instead of manual updates.

Save Time

Automate repetitive reporting tasks.

Centralized Management

Manage reports for multiple websites from one dashboard.

Better Accountability

Maintain a record of maintenance activities.

Best Practices

To get the most value from reporting:

• Schedule weekly or monthly reports for clients.

• Include uptime, updates, and backups in every report.

• Personalize email messages using variables.

• Keep the report structure consistent across projects.

Summary

The SiteSkite Reports feature provides a powerful way to automate website maintenance reporting. By configuring report profiles, selecting sections, assigning sites, and scheduling delivery, agencies and developers can easily generate professional reports that keep clients informed and demonstrate the value of ongoing website management.